State Farm® Insurance Agent Brian Downes

"I work with Erika Vasquez. She makes my life that much easier. She is a pleasure to work with. Always is fast to call me back, someone I can rely on to get the job done. She is amazing. I can't thank her enough for how fast she handled my claim. It's so nice to work with someone you can trust. Sharon Roberts"

"I truly recommend State Farm Agent: Lisa DeSena She is knowledgeable, diligent and truly cares for her customers. Lisa DeSena is a perfect example of State Farm motto: "Like a good neighbor state farm is here" --- she represents this motto to the fullest, and goes the extra step to make sure no mistakes or misunderstandings are taking place. Thank you Lisa for your help!!"

"State Farm with the multi plan discount is LESS expensive than Geico and you get to speak to the agent of your choice and follow up with that agent. My agent Erika Vasquez is wonderful. Knowledgeable, professional, patient, explains things clearly and makes me feel like she is looking out for my families best interest. So happy that I did the switch to State Farm."

"I have a collision policy with State Farm. Mike Marziliano had told me via email that my policy had been active before my phantom vehicle accident. Where a white van that hit me fled the scene within moments of my car hitting a naasau expressway traffic light. I had followed the usual process of filling for collision reimbursement. The title itself was still in the leasing company’s name (SEL LEASING COMPANY) and was supposed to be double transferred to me as the subleaser of the original leaser of the car at the DMV. Never happened because it was a total loss on the accident day of oct 28th 2021 at around 6pm. ( needed mail in to Albany because of covid 19) ( Hyundai Elantra 2019 SEL) 13,000$ was sent to the leaser of the car ( my friend) so I myself could buy it for personal use from my friend and his leasing company: SEL LEASING COMPANY. The title had my friend’s name on the top. Maria Villanova of State Farm claims processing had given me an an appraisal of around 19,000 for the car. 3 months. I’m exhausted please be aware."

"(Translated by Google) Horrible service, and no responsibility. I am astounded by the lack of professionalism of State Farm as a company, Think twice before using this State Farm agency. When they tell you or ask for info, be sure to confirm it 2 times. There has 2 working in this agency, Every time you ask something, always ask both of them. They both give different information. Also recording what they say is always a good option. And if you want Korean service, don't use this place. An American woman here is interfering with the connection with the Koreans. I can help you, so tell me' and refuse to change the phone to the Korean. He is a very unfriendly person who always makes you feel dirty after talking with this place, repeating the rude behavior of always hanging up first. Just keep in mind, if your a person that has lots of time, enjoys long calls and repeating, use this agency. (Original) Horrible service, and no responsibility. I am astounded by the lack of professionalism of State Farm as a company, Think twice before using this State Farm agency. When they tell you or ask for info, be sure to confirm it 2 times. There has 2 working in this agency, Every time you ask something, always ask both of them. They both give different information. Also recording what they say is always a good option. 그리고 한국어 서비스를 원한다면 이곳을 사용하지 마세요. 이곳의 미국인 여자가 한국분과의 연결을 방해합니다. 본인이 도와줄수 있으니 말해라’ 하면서 한국분에게 전화를 바꿔주지 않으려 합니다. 늘 전화를 먼저 끊어버리는 예의 없는 행동을 반복하는 , 이곳과 통화후에 항상 기분을 더럽게 만드는 아주 불친절한 사람입니다. Just keep in mind, if your a person that has lots of time, enjoys long calls and repeating, use this agency."

"I worked with Tiffany who was very supportive, knowledgeable, and patient with me as I had a lot of questions regarding my vehicles premium and pricing. She also supplied me in advance with necessary DMV forms to fill out ahead of time and overall experience was exemplary. Thank you Tiffany!!"

"I have been a customer of Geico for 7 years and then I came in contact with Jacquelyn Jacobson and she gave me a quote and I automatically switched right over to State Farm. Jacquelyn was able to save me over $100 on my car insurance! I'm so happy I made the switch and I have Jacquelyn to thank! She is awesome!!"